Human resources may be defined as the total knowledge, skills, creative abilities, talents and aptitudes of an organization's workforce, as well as the values, attitudes, approaches and beliefs of the individuals involved in the affairs of the organization. It is the sum total or aggregate of inherent abilities, acquired knowledge and skills represented by the talents and aptitudes of the persons employed in the organization. In other words, it is an intangible asset of an organization.
The way HR is handled can either strengthen an organisation or put it at risk of suffering attrition, inefficiency, low productivity, low morale or statutory non-compliances all of which affect the top-line and bottom-line of the organization.
Our objective is to help our clients to link the HR function with strategic goals and objectives in order to improve business performance and develop organizational cultures that foster innovation and flexibility.
To this end, we offer the following services:
- HR Audit & Organisational Diagnostics
- Organization restructuring
- Policies and Manuals
- Competency Mapping
- Performance Management System
- Leadership and Management Development Programmes
- Behavioral Interventions and Trainings
- Compensation & Benefits
- Retained Advisory Services
Recruitments – We provide you the right fit human resource within the least possible timeframe and minimum efforts on your part. We are the preferred recruitment partners for most of our clients.
HR Audit & Organisational Diagnostics - In dynamic business environment HR audit and Organizational Diagnostics through an independent agency is required to get professional and unbiased views about the structure, system, documents, policies, legal frame work, procedures etc. and their alignment with the overall business goals and strategies.
Organization Restructuring – In a fast growing business, sometimes, we overlook the Structures & Systems. These affect the growth path after a certain level and create an immediate need for structuring or restructuring. There is a need to define clear roles and assign responsibilities for all team members and set the process flows. Our Team helps you to put in systems and structures as well as streamlining the processes and put you back on the growth trajectory.
Policies and Manuals – Team Kapgrow supports organizations in writing policies, procedures and preparing manuals to have good internal control systems, fulfill operational needs, meeting the compliances, managing the risks, bringing continuous improvements, achieving consistency, meeting legislative changes, avoid conflicts, helping in decisions etc. It is a continuous process and need updates from time to time.
Competency Mapping - Competencies are the sum total of required performance attributes, behaviours, and skills. Often the term is linked to an individual but reality is that to improve the efficiency of the organization the broader set of competencies are needed to be framed for effective business results and to match them individuals are needed to be trained and also hired. These set of competencies also become bench mark of performance for the individuals and organization. It gives clarity to both in what has to be achieved and what is expected out of them. The team at Kapgrow identifies the core set of business and individual competencies and also works on identifying the Gap in competencies along with presenting the solutions to these gaps.
Performance Management System – Performance Management is about aligning the organisational objectives with the employees' agreed measures, skills, competency requirements, development plans and the delivery of results. The emphasis is on improvement, learning and development in order to achieve the overall business strategy and to create a high performance workforce. We design, implement and monitor the performance management systems for various organizations. We ensure that the performance review is an ongoing process and not a one-off annual ritual.
Leadership and Management Development Programmes – As global competition intensifies, visionary companies are investing in a pipeline of emerging executives who can help them build and secure a competitive edge. This is a part of the Succession Planning Strategy. Our senior members take up leadership and management development programmes by way of training sessions, counselling sessions, mentoring, project assignments, etc. We help you to groom your future leaders and equip them with the requisite skill sets.
Behavioural Interventions and Trainings - Often, people need extra help to realise their full potential. If you can get all your employees performing at an optimal level, then this can drive the business forward and boost productivity. We offer various training and behavioural interventions to help you overcome the issues that your people may be facing in any area of business. We take up trainings right from Communication skills and team building to strategic planning and Policy making. In addition, we also take up trainings on various Legal and Financial Topics.
Compensation & Benefits – To keep the people engaged and motivated, innovative remuneration packages need to be created, managed and distributed efficiently. We help you in devising policies for an organisation’s salary, bonus and incentive schemes. We also take care of administering, managing and evaluating the payroll, salary structures, and incentive schemes. Basically, we ensure that your people get the right amount of money and benefits, at the right time.
Employee Surveys - A motivated workforce is the greatest asset of any organization. Periodic surveys of employees give senior leadership a “pulse” of the organization. Survey findings can help management identify and capitalize on new opportunities and address issues that hinder employee productivity. Employee surveys come in a variety of flavours. Employee satisfaction surveys give employees a chance to express their thoughts on and rate their satisfaction with working conditions. Engagement surveys explore what factors motivate employees to go above and beyond what is expected of them in their positions.
Retained Advisory Services – There is a common and consistent need amongst the senior teams at many organizations for a regular, reliable and trusted source of strategic and operational insights, advice and expertise. Our Team members have a wealth of experience across different sectors, businesses and situations. We bring that wealth of diverse experience to add value to our clients’ businesses, whether it’s on an ad hoc basis or almost being a full time employee! We can be retained adviser to clients or non-executive director, or handle any outsourced business function – whatever works.